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Computer User Support Specialists Salary
Computer User Support Specialists earn a median $61,860 a year in the U.S., with 717,190 jobs (May 2025).
- Median wage
- $61,860 a year
- Employment
- 717,190
- Excludes self-employed
- Projected growth
- -3.5%
- 2025 to 2035
- Openings per year
- 39,700
- Average, including replacements
Pay range nationally
The middle half of workers earn between the 25th and 75th percentile (shaded)
- Median (50%)
- $61,860 · $29.74 an hour
- Mean (average)
- $67,330 · $32.37 an hour (estimate error ±0.3%)
- 10th percentile
- $40,980 · $19.70 an hour
- 25th percentile
- $49,000 · $23.56 an hour
- 75th percentile
- $79,040 · $38.00 an hour
- 90th percentile
- $100,540 · $48.34 an hour
- Employment
- 717,190 (estimate error ±0.8%)
What they do
Standard Occupational Classification definition
Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems. Excludes “Network and Computer Systems Administrators” (15-1244).
Job outlook
BLS Employment Projections, 2025 to 2035
- Jobs in 2025
- 750,600
- Projected for 2035
- 724,400
- Change
- -26,200 (-3.5%)
- Openings each year
- 39,700
- Typical education
- Some college, no degree
- Work experience
- None
- On-the-job training
- Moderate-term on-the-job training
- Self-employed
- 2.5%
Occupational Outlook Handbook (duties, how to become one, work environment)
Highest paying states
Median wage for this occupation
Swipe the table sideways to see more columns.
| # | State | Median wage | Employment |
|---|---|---|---|
| 1 | District of Columbia | $80,950 | 3,140 |
| 2 | California | $79,570 | 74,490 |
| 3 | Washington | $75,220 | 21,860 |
| 4 | Massachusetts | $75,070 | 17,570 |
| 5 | New York | $72,560 | 39,100 |
| 6 | Colorado | $71,900 | 16,740 |
| 7 | Connecticut | $70,210 | 9,300 |
| 8 | Wyoming | $65,100 | 790 |
| 9 | Virginia | $65,040 | 20,910 |
| 10 | Maryland | $64,750 | 12,200 |
States with the most jobs
Swipe the table sideways to see more columns.
| State | Employment | Median wage |
|---|---|---|
| California | 74,490 | $79,570 |
| Texas | 72,030 | $59,490 |
| Florida | 51,220 | $58,740 |
| New York | 39,100 | $72,560 |
| Pennsylvania | 30,560 | $58,670 |
| Illinois | 26,060 | $59,860 |
| Georgia | 25,980 | $60,440 |
| North Carolina | 23,100 | $60,120 |
| Ohio | 22,370 | $59,720 |
| Michigan | 22,090 | $56,240 |
Highest paying metro areas
Metro areas with at least 100 jobs in this occupation
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| # | Metro area | Median wage | Employment |
|---|---|---|---|
| 1 | Sacramento-Roseville-Folsom, CA | $106,040 | 13,820 |
| 2 | San Jose-Sunnyvale-Santa Clara, CA | $93,590 | 5,790 |
| 3 | Carson City, NV | $93,560 | 560 |
| 4 | San Francisco-Oakland-Fremont, CA | $89,440 | 10,770 |
| 5 | Vallejo, CA | $81,280 | 330 |
| 6 | Santa Maria-Santa Barbara, CA | $80,520 | 960 |
| 7 | Napa, CA | $79,050 | 160 |
| 8 | Yuba City, CA | $78,420 | 160 |
| 9 | Seattle-Tacoma-Bellevue, WA | $78,330 | 15,030 |
| 10 | Bridgeport-Stamford-Danbury, CT | $78,070 | 2,460 |
| 11 | Washington-Arlington-Alexandria, DC-VA-MD-WV | $77,860 | 18,510 |
| 12 | Boston-Cambridge-Newton, MA-NH | $77,850 | 13,580 |
Metro areas with the most jobs
Swipe the table sideways to see more columns.
| Metro area | Employment | Median wage |
|---|---|---|
| New York-Newark-Jersey City, NY-NJ | 36,580 | $75,690 |
| Dallas-Fort Worth-Arlington, TX | 22,600 | $60,710 |
| Los Angeles-Long Beach-Anaheim, CA | 20,660 | $75,070 |
| Chicago-Naperville-Elgin, IL-IN | 19,680 | $60,730 |
| Washington-Arlington-Alexandria, DC-VA-MD-WV | 18,510 | $77,860 |
| Atlanta-Sandy Springs-Roswell, GA | 15,980 | $62,110 |
| Seattle-Tacoma-Bellevue, WA | 15,030 | $78,330 |
| Phoenix-Mesa-Chandler, AZ | 14,310 | $62,310 |
| Sacramento-Roseville-Folsom, CA | 13,820 | $106,040 |
| Boston-Cambridge-Newton, MA-NH | 13,580 | $77,850 |
| Miami-Fort Lauderdale-West Palm Beach, FL | 13,270 | $60,500 |
| Philadelphia-Camden-Wilmington, PA-NJ-DE-MD | 12,850 | $62,210 |
Visa filings for this occupation
Wages employers offered on Department of Labor filings
- H-1B (FY 2026 through Q3)134 certified filingsMedian offered wage $71,000
- PERM green card (FY 2026 through Q3)95 certified filingsMedian offered wage $71,594
Computer User Support Specialists pay by state
- Alabama
- Alaska
- Arizona
- Arkansas
- California
- Colorado
- Connecticut
- Delaware
- District of Columbia
- Florida
- Georgia
- Guam
- Hawaii
- Idaho
- Illinois
- Indiana
- Iowa
- Kansas
- Kentucky
- Louisiana
- Maine
- Maryland
- Massachusetts
- Michigan
- Minnesota
- Mississippi
- Missouri
- Montana
- Nebraska
- Nevada
- New Hampshire
- New Jersey
- New Mexico
- New York
- North Carolina
- North Dakota
- Ohio
- Oklahoma
- Oregon
- Pennsylvania
- Puerto Rico
- Rhode Island
- South Carolina
- South Dakota
- Tennessee
- Texas
- U.S. Virgin Islands
- Utah
- Vermont
- Virginia
- Washington
- West Virginia
- Wisconsin
- Wyoming
Related occupations
- Computer Systems Analysts
- Information Security Analysts
- Computer and Information Research Scientists
- Computer Network Support Specialists
- Computer Network Architects
- Database Administrators
- Database Architects
- Network and Computer Systems Administrators
- Computer Programmers
- Software Developers
- Software Quality Assurance Analysts and Testers
- Web Developers
Frequently asked questions
- How much do computer user support specialists make?
- The median wage for computer user support specialists in the U.S. is $61,860 a year, according to the Bureau of Labor Statistics (May 2025). The middle half earn between $49,000 and $79,040.
- Which state pays computer user support specialists the most?
- District of Columbia has the highest median wage for this occupation at $80,950 a year.
- What is the job outlook for computer user support specialists?
- BLS projects employment to decline 3.5% from 2025 to 2035, with about 39,700 openings each year on average.
- What education do computer user support specialists need?
- The typical entry-level education is: some college, no degree.