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Customer Service Representatives Salary in Michigan
Customer Service Representatives in Michigan earn a median $43,950 a year, 2% below the U.S. median.
- Median in MI
- $43,950 a year
- U.S. median
- $44,770 a year
- Employment
- 71,310
- Location quotient
- 0.97
- Share of jobs vs. U.S. (1.00 = same)
Pay range in Michigan
- Median (50%)
- $43,950 · $21.13 an hour
- Mean (average)
- $45,870 · $22.05 an hour (estimate error ±0.7%)
- 10th percentile
- $30,670 · $14.75 an hour
- 25th percentile
- $36,150 · $17.38 an hour
- 75th percentile
- $50,060 · $24.07 an hour
- 90th percentile
- $63,830 · $30.69 an hour
- Employment
- 71,310 (estimate error ±2.2%)
- Jobs per 1,000
- 16.19
- Location quotient
- 0.97 (1.00 = national share)
Customer Service Representatives pay by metro area in Michigan
Includes metro areas that cross into this state and nonmetropolitan areas
Swipe the table sideways to see more columns.
| Area | Median wage | Employment |
|---|---|---|
| Midland, MI | $48,250 | 620 |
| Grand Rapids-Wyoming-Kentwood, MI | $44,990 | 9,010 |
| Detroit-Warren-Dearborn, MI | $44,730 | 31,310 |
| Lansing-East Lansing, MI | $44,250 | 3,790 |
| Kalamazoo-Portage, MI | $44,130 | 1,970 |
| Southern Michigan nonmetropolitan area | $43,920 | 1,190 |
| Niles, MI | $43,620 | 930 |
| Jackson, MI | $42,230 | 830 |
| Traverse City, MI | $42,030 | 960 |
| Monroe, MI | $41,650 | 370 |
| Battle Creek, MI | $40,870 | 620 |
| Muskegon-Norton Shores, MI | $40,760 | 700 |
| South Bend-Mishawaka, IN-MI | $40,420 | 1,870 |
| Mid Michigan nonmetropolitan area | $40,250 | 1,790 |
| Northern Michigan nonmetropolitan area | $40,060 | 1,100 |
| Ann Arbor, MI | $39,480 | 3,440 |
| Bay City, MI | $38,880 | 330 |
| Flint, MI | $38,800 | 1,970 |
| Upper Peninsula of Michigan nonmetropolitan area | $38,600 | 970 |
| Saginaw, MI | $36,150 | 2,320 |
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Frequently asked questions
- How much do customer service representatives make in Michigan?
- The median wage for customer service representatives in Michigan is $43,950 a year (Bureau of Labor Statistics, May 2025). There are about 71,310 jobs in the state.
- Where in Michigan do customer service representatives earn the most?
- Midland, MI has the highest median wage in the state for this occupation at $48,250 a year.